State Farm® Insurance Agent Nick Jones

"Excellent service!"

"Joy is great to work with at Nick Jones State farm. She generally answers her line when I call. If she doesn't she always calls back in a reasonable time period. She is friendly, and always seems to help when I have questions. Very good customer service. I do recommend this office whenever I hear someone is looking for insurance."

"Love this agency, they have been SO responsive, helpful, prompt, informative, and lovely every time I need a COI, or even just general insurance knowledge. I've referred COUNTLESS friends to them over the last 8 years for their work policies and everyone is thankful and excited for the referral. Great agency all around, especially Elsie...would recommend using them!"

"Joy has been so helpful helping me navigate my insurance needs. After working with her I feel my family is in good hands with a personal price protection plan. Anytime I have a question or concern it is handled right away."

"Hola. Keu me colaboró en todo con respecto a la póliza. Me explico y recomendó a mis necesidades. Es una joven muy querida."

"Wonderful folks to deal. Willing to step in to do the right thing regardless of what the rules say. Always there when you need them. Elsie is just the best! Nick as well, no hesitation in rolling up his sleeves and getting into the heart of a matter. Great team effort."

"I recently had the pleasure of working with Luke Owen at State Farm to find a new rental insurance for my family. We've worked in the past with other agents, but this time it just felt different. From our first conversation, Luke demonstrated exceptional knowledge and professionalism. He took the time to understand our specific needs and provided tailored options that fit our budget perfectly. His guidance made the entire process seamless and literally stress-free. I highly recommend Luke to anyone seeking reliable insurance solutions - he truly goes above and beyond for his clients and actually cares! Thank you so much, Luke, for your outstanding service!"

"Keudys me hizo sentir bastante cómodo y satisfecho con su servicio. Me guió y explicó de forma detallada toda la información que pedí acerca de las pólizas, a parte habla perfecto español y es muy carismática"

"Luke Owen is AWESOME! Luke is not even in the home insurance division at Nick Jones SF and specializes in Life Ins and Finance, but he went above and beyond to help get the wheels moving again on my home insurance claim. Life kept me busy and I had a home insurance claim pending without resolution for over a year. The fact it hasn't been resolved has been 50% my fault for not being persistent. State Farm was refusing to send an adjustor initially but once I mentioned using a public adjustor they said they would arrange for an adjustor to come out and meet my contractor. The Claims Adjustor and my contractor have played phone tag occasionally and no one followed through. I finally need to be able to move into my home and get the work done and I am glad Luke is actively helping me reach a resolution in this matter."

"Joy was attentive and super helpful! Rosa was patient with me and worked hard to get me the best deal! Both Joy and Rosa went above and beyond and worked past 5pm to ensure I got what I needed. I ended up saving a substantial amount! Joy and Rosa provided me with an amazing experience! I highly recommend working with this office."

"very responsive to any service questions regarding policy coverage"

"Got me my insurance cards after hours super helpful. The office is always prompt with issues and always feel taken care off. Best insurance agent by far highly recommend."

"Don't refinance cars here! Scammers!"

"Nicks and his staff are awesome. Super friendly and knowledgeable. Everything you are looking for with an office to take care of all your insurance needs."

"Very friendly environment. Chuck is always helpful"

"I love Nick Jones Agency!!!"

"State farm wouldn't give me flood insurance, then when my house flooded they bullied and intimidated me constantly to close the claim. Supposedly state farm is one of the worst companies to deal with when addressing water related issues. So if you like paying for insurance for decades. Then when you finally need the safety net that is insurance. State farm will not be there. They will put it on you, read your policy to you, pressure you repeatedly to close your claim, tell you if it's denied it will look bad on you! State farm is definitely there for that. Record profits, plenty of money for commercials. When they need to payout you're on your own! Be warned, be smart."

"Elsie is the best. She is friendly and professional. Our entire family had a very positive experience with Nick Jone's office. However, Elsie went above and beyond to help our family. Thanks to the great staff."

"It was a great experience with an agent to whom I could talk and hear from a real human voice and discuss personally with me about the claim on my BMW X5. I was having a lot of problems navigating on the website and couldn't get the claim done properly. When I call my local agent at Nick Jones office, they not only explained the claim procedure in simple language and put me at ease, but also quickly resolved the issue and covered additional cost of repair at the shop of my choice. Now my BMW X5 is fixed and beautiful again. Thank you, Nick Jones, and your team!"

"I have been working with the Jones Agency for over 10 years. They have always provided the highest levels of customer service. They go over the top to find the best solution to my insurance needs."

"It seems that most people are happy with Nick Jones agency and that is Great. I just wanted to voice my experience . I was asked to lie about my weight and previous years of smoking when trying to get life insurance from Rosa his top person in his office. They are very nice people but. She asked my weight, I said "the last time I checked I was 340LBS". She asked my height then told me the average weight for my height was 190lbs. She told me to tell the underwriter that I am 190lbs and I have never smoked. Mind you I told that it had been 5-6 years since I last smoked. The thoughts that came to my mind where, what happens if I die? No payout? Will my family will get nothing? Will they think dad lied to save a few bucks. For some this may work. Just sharing my story."

"Our recent experience with water/sewage in our crawl space was not a pleasant one, but Nick Jones and his staff were very patient and helped us through this ordeal...Nick has been our State Farm agent for many decades and he has handled all of our different situations over the years very professionally and efficiently...I don't know what we would do without him and his staff! Thank you for all you've done for us!"

"How many business people would you put on a short list for going above & beyond in their service? I'm guessing it's a pretty short list. Well, Nick Jones and his State Farm agency are on mine. A few years ago I needed some good insurance and I found it with Nick and SF for an excellent price. The insurance has been a lifesaver for flat tires, emergency road, a few busted tail lights, etc. But on a number of occasions Nick, himself, has been a lifesaver for advice on financial matters (that I didn't pay for) that went way beyond the insurance he sold me. My current financial stability today, in many ways, comes from numerous phone calls he took providing wise counsel free of charge. Of course, my inflated ego tells me I'm special and that I'm worth it and deserve it . . . but I suspect he does this for all his clients. He remains my agent, advisor, and friend."

"I would recommend Nick Jones - State Farm Insurance, since I started using him, his being so helpful with my mortgage amd auto-insurance. He his always ready to listen, anytime you call him his always ready to help."

"I find the personal service and information I get from the Nick Jones Agency to be outstanding and the main reason that I continue with them and State Farm Insurance. I really believe they are working in my best interest to provide me with the coverage and information I want and need. Truly outstanding! EJL"