State Farm® Insurance Agent Nick Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
cathy McCloud
March 6, 2025
5
out of
5
rating by cathy McCloud
"Great company representatives! They are professional, friendly, listens to your needs and concerns. Highly recommended!"
We responded:
"“I can’t thank you enough for your kind review of our agency here in Arlington Heights.”"
Tracie Peyton
March 1, 2025
5
out of
5
rating by Tracie Peyton
"Keu is awesome! I was recently switched to this agency because my agent retired. I needed to make some changes to my policy and Keu went above and beyond trying to get me the best price. She exceeded my expectations. I highly recommend her & this agency."
We responded:
"We're delighted Keu offered efficient and pleasant service! Thank you for trusting us with your personal protection. Please don't hesitate to reach out in the future. - Nick Jones - State Farm Insurance Agent"
Brennan Gregory
February 25, 2025
5
out of
5
rating by Brennan Gregory
"Keu is insanely helpful and is always quick whenever I have questions or issues. You can’t beat this customer service!"
We responded:
"Brennan, we’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! We will pass this along to Keu! - Nick Jones - State Farm Insurance Agent"
Arth Srivastava
February 21, 2025
5
out of
5
rating by Arth Srivastava
"I worked with Keu for new rates as we were getting a new car, and have worked with Nick in the last. Overall they are. A very kind and easy to work with group. Straightforward discussions without trying to oversell and of course most importantly, great car, home, umbrella insurance rates for us!"
We responded:
"Thanks so much, Arth! I will share this with Keu. She will be appreciative to see this and is great at what she does! We go over your personal protection plan to make sure all your needs are covered. - Nick Jones - State Farm Insurance Agent"
Davonda Dobyne
February 18, 2025
5
out of
5
rating by Davonda Dobyne
"Nick and team are awesome with working with me and meeting my needs."
We responded:
""Thanks for the shoutout, Davonda! It’s an honor to receive your feedback. " Nick Jones - State Farm Insurance Agent"
Kari Hart
February 14, 2025
5
out of
5
rating by Kari Hart
"Rosa Valadez really helped our family with a reasonable plan"
We responded:
"Thank you Kari, customer service is #1 at our office. We like happy customers! We will let Rosa know. - Nick Jones - State Farm Insurance Agent"
Luis Sanchez
February 12, 2025
5
out of
5
rating by Luis Sanchez
"Really good agent Rose Valadez it’s amazing she help me all the time I recommended to all my friends and family she’s the BEST !"
We responded:
"Hey Luis, we appreciate the fantastic review and are glad we could be of service. Thank you for recommending us to your friends and family in your review! - Nick Jones - State Farm Insurance Agent"
Tracy Lasso
February 12, 2025
5
out of
5
rating by Tracy Lasso
"My experience with Rosa Valadez was professional, caring, quality, and met the products I was looking for. I have had State Farm for years now and have always had tremendous service as my parents have the last fourth years. Thank you for all your help in expediting this transaction."
We responded:
"Tracy, Thank you for your wonderful review of Rosa and our office! Glad we were able to expedite your transaction. - Nick Jones - State Farm Insurance Agent"
Alfredo Pereda
February 12, 2025
5
out of
5
rating by Alfredo Pereda
"Worked with Rosa Valadez on renewing our policy and couldn’t be happier working with her. She was very detailed on our options and saved on our rates from previous carriers. I highly recommend Rosa she is very knowledgeable and thorough."
We responded:
"Thanks Alfredo. We’re thrilled that you were satisfied with our services. Rosa is very thorough! Your feedback is appreciated, and we hope to be of help again soon! - Nick Jones - State Farm Insurance Agent"
Tina Pereda
February 12, 2025
5
out of
5
rating by Tina Pereda
"The staff is always very helpful. Especially Rosa. She is always willing to go above and beyond to ensure all my questions are answered"
We responded:
"Thank you so much for taking the time to leave us a 5-star review! -Nick Jones - State Farm Insurance Agent"
Ernesto Hernandez
February 11, 2025
5
out of
5
rating by Ernesto Hernandez
"Been with State Farm Insurance for many years. Rosa has been extremely professional in handling my accounts and that’s the only reason why I continue to be with State Farm. True professionalism at its best."
We responded:
"Dear Ernesto, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. - Nick Jones - State Farm Insurance Agent"
Denise Villasenor
February 11, 2025
4
out of
5
rating by Denise Villasenor
"Looking for insurance company you can trust? Rosa Valadez is great! She does her best to get you a good deal especially when you bundle car, home, and etc. Give them a try and tell them Denise referred you. Always with a positive attitude and always there to serve you."
We responded:
"Dear Denise, it is because of customers like you that we continue to improve as a business! We appreciate you. - Nick Jones - State Farm Insurance Agent"
Manny Valadez
February 11, 2025
5
out of
5
rating by Manny Valadez
"Rosa is the best, she saved me so much and was very polite and professional"
We responded:
"Dear Manny, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon! - Nick Jones - State Farm Insurance Agent"
Tony Castelvecchi
February 11, 2025
5
out of
5
rating by Tony Castelvecchi
"The office has been great to work with. Joy especially is Amazing. Always follows up and gets back to me asap."
We responded:
"Thank you for your wonderful review! We try to reply as quickly as possible. I will relay Joy this review too! If any of your friends or family need help, please let them know about us. - Nick Jones - State Farm Insurance Agent"
carlos hernandez
February 11, 2025
5
out of
5
rating by carlos hernandez
"Great people to do business with . Rosa Valdez all ways is willing to help"
We responded:
"Thank you for the fantastic review, Carlos! We loved being of service to you and hope we can assist you again soon. - Nick Jones - State Farm Insurance Agent"
Martha Sanchez
February 11, 2025
5
out of
5
rating by Martha Sanchez
"Rosa Isela Valadez. 👍🏼 She’s the Best agent of State Farm. 😊"
We responded:
"Dear Martha, we appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know. - Nick Jones - State Farm Insurance Agent"
Marcia Sosa
February 11, 2025
5
out of
5
rating by Marcia Sosa
"Me tratan muy bien"
We responded:
"Dear Marcia, thank you for sharing your experience with us! If there’s anything else you need, please let us know.- Nick Jones - State Farm Insurance Agent"
Mary G. Chiero
February 11, 2025
5
out of
5
rating by Mary G. Chiero
"Nick is very attentive to the needs of his clients. His office is available even on the weekends. If I have any concerns, I just need to email Nick or Joy or call and I get an immediate call back."
We responded:
"Thank you for taking the time to let us know how we did. Glad we went above your expectations!! - Nick Jones - State Farm Insurance Agent"
Louis Indovina
February 11, 2025
5
out of
5
rating by Louis Indovina
"Great service returns calls promptly"
We responded:
"Thank you! We appreciate you taking the time to leave us an amazing review. - Nick Jones - State Farm Insurance Agent"
Fernando Albarran
January 19, 2025
5
out of
5
rating by Fernando Albarran
"It’s a very good service and very affordable"
We responded:
"Thank you for taking the time to leave us a wonderful review. - Nick Jones - State Farm Insurance Agent"
Pedro Silva
January 17, 2025
5
out of
5
rating by Pedro Silva
"I have always had problems with my car insurance companies, but thanks to Ms. Keudys Manrique my car has the best insurance and the best attention which is what I have always wanted. I highly recommend her."
We responded:
"Thanks, Pedro! We are always here for you! Keudy's says "thanks so much." Nick Jones - State Farm Insurance Agent"
Anna Pirtan
January 17, 2025
5
out of
5
rating by Anna Pirtan
"Recently, I had a pleasure to work with Luke Owens on my renters insurance. I am not familiar with the insurance in the US and needed a little more guidance and explanations. Thank you for the patience and help navigating the policy through the entire process! On top of the clear explanations, I got a great rate, much lower than I expected. It’s very nice to have a feeling that the agent is on your side and trying to match your needs with the best offer and not to upsell! Thank you, Luke!"
We responded:
"Thank you, Anna! I am glad that Luke was able to explain everything in detail. We want you to understand all of your coverages. - Nick Jones - State Farm Insurance Agent"
Oliver Anderson
January 17, 2025
5
out of
5
rating by Oliver Anderson
"Switched insurance providers to State Farm and my monthly payment went way down! Joy did a great job helping me through the process and took care of everything. Very happy with my experience."
We responded:
"Thank you Oliver for the positive review! We are delighted to hear that you had such a great experience. We strive to provide excellent customer service and that we were able to exceed your expectations. We look forward to talking you again soon!- Nick Jones - State Farm Insurance Agent"
euclides manrique
January 17, 2025
5
out of
5
rating by euclides manrique
"Keu gestionó mi consulta de pólizas muy bien en buen tiempo obtuve las respuestas"
We responded:
"Euclides gracias por tomarte el tiempo de dejarnos un review! Nos encanta saber que pudimos resolver tus dudas y ayudarte con tus pólizas. Estamos aquí para ayudarte con lo que necesites!! - Nick Jones - State Farm Insurance Agent"
Mark Swimmer
December 23, 2024
5
out of
5
rating by Mark Swimmer
"I visited the NICK JONES agency last week. We have many insurance products with his agency. I met with SAM on staff at THE STATE FARM agency. We went over all of my insurance products on the visit. We do this every year. It's a great idea. SAM had great knowledge of all the products we have. He is young man with a great future ahead of him. Enjoyed the meeting."
We responded:
"Thank you for your 5 star review, Mark! Our goal is to meet with our customers yearly to make sure all of your policies are to date and you are getting all your discounts. We appreciate you! - Nick Jones - State Farm Insurance Agent"