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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marian Aidoo

January 17, 2026

5  out of  5
rating by Marian Aidoo
"I experienced the shortest turnaround time ever in service delivery and best rates. Definitely recommend for all your insurance needs."
We responded:
"Thank you so much for the 5-star rating, Marian! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. - Nick Jones - State Farm Insurance Agent"
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Kevin Wietzema

January 15, 2026

5  out of  5
rating by Kevin Wietzema
"We just enrolled with Nick and Sam. Both super professional and want the best outcomes for you. Highly recommend!"
We responded:
"Thank you, Kevin. We’re thrilled that you were satisfied with our services. Nick and Sam is a power team and very thorough! - Nick Jones - State Farm Insurance Agent"
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Linda Nuñez

January 14, 2026

5  out of  5
rating by Linda Nuñez
"Luke was very helpful n knowledgeable. I received a great price for my auto insurance. I'm actually referring him to some friends and family today. I am very happy with my service.."
We responded:
"We're ecstatic Luke offered a pleasant service and was able to help save you money too! Thank you for trusting us with your personal protection. - Nick Jones - State Farm Insurance Agent"
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Tomasz Tutaj

January 9, 2026

5  out of  5
rating by Tomasz Tutaj
"Joy genuinely care about the customer. She is very professional and a pleasure to work with each time."
We responded:
"We are thrilled to hear you had a great experience with Joy, Tomasz! Thank you so much for your trust over the years and look forward to continuing to take care of all for your auto and homeowners insurance needs. - Nick Jones - State Farm Insurance Agent"
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chris c

January 7, 2026

5  out of  5
rating by chris c
"Rosa is a very delightful person to work with. She helped me answer questions over the phone. She was very knowledgeable"
We responded:
"Thank you so much for your kind review, Chris! We're glad to hear Rosa was able to help answer your questions and provide knowledgeable support. Thank you for sharing your experience! - Nick Jones - State Farm Insurance Agent"
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Monika K

January 7, 2026

5  out of  5
rating by Monika K
"Excellent experience! Samuel was knowledgeable, responsive, and took time to explain all my options clearly. He was very professional, patient and truly focused on finding the best coverage for my needs. The process was smooth from start to finish. I couldn't ask for a better agent and his team. Always ask for Samuel!"
We responded:
"Thank you, Monika! We're happy to hear Sam was responsive and took the time to clearly explain your options. We appreciate your trust! - Nick Jones - State Farm Insurance Agent"
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Ed Chang

January 6, 2026

5  out of  5
rating by Ed Chang
"Keu demonstrated exceptional patience and expertise while answering all of my questions and carefully providing various coverage options. Thanks directly to her detailed efforts and guidance, I was able to select a comprehensive plan while significantly lowering my overall premium. Her professionalism and dedicated assistance made the process very smooth."
We responded:
"We're delighted Keu offered a pleasant service and help understand your coverages! Thank you for trusting us with your personal protection. - Nick Jones - State Farm Insurance Agent"
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Charlie Mahay

January 5, 2026

5  out of  5
rating by Charlie Mahay
"Luke Owen was great! Everything was very streamlined and he helped me save by bundling my renters and auto insurance! Highly recommend Luke and this branch!"
We responded:
"So glad we were able to help you save with your renters and auto insurance along with excellent customer service from Luke! Welcome to our family. - Nick Jones - State Farm Insurance Agent"
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Samantha Hamilton

December 19, 2025

5  out of  5
rating by Samantha Hamilton
"I haven’t shopped insurance in years. I hate the process and have never found it worth my time. When I got the call from Luke, my instinct was to hang up on him. But he caught my attention pretty quickly and explained the benefits of exploring my options. I let him run me a quote and within minutes he could save me HUNDREDS. Not only did I get savings but he also helped me upgrade my coverage to make sure I was properly protected. Thank you Luke!!!"
We responded:
"We're so happy to hear about your experience with Luke! He takes great pride in helping customers feel confident and stress free throughout the process. Thank you for giving him the chance. - Nick Jones State Farm Insurance Agent"
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Swagger Fitness

December 11, 2025

5  out of  5
rating by Swagger Fitness
"I have been with Nick and his team for many years. They have been very communicative, kind and fair. I recommend Nick and team if you are looking for a long term trusted relationship."
We responded:
"Thank you for the kind review! We strive to provide excellent customer service and I am glad our team is able to exceed your expectations. We look forward to many more years!- Nick Jones - State Farm Insurance Agent"
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brett renner

December 3, 2025

5  out of  5
rating by brett renner
"Keudy did a great job accomodating my needs and made this a great experience!"
We responded:
"We appreciate your continuous support and trust in Keudys and our agency. - Nick Jones - State Farm Insurance Agent"
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Ber Ramirez

November 26, 2025

5  out of  5
rating by Ber Ramirez
"Keu is really kind and professional, she is really patient and dedicated time explaining, answering all our questions and giving us alternatives. Very good service. Many thanks."
We responded:
"We're glad Keu was able to help clarify your coverages and identify savings opportunities. Thank you for placing your trust in us for your personal insurance needs. - Nick Jones - State Farm Insurance Agent"
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Judy Manning

November 25, 2025

1  out of  5
rating by Judy Manning
"I liked my old agent so much better, very confused when dealing with this new agent"
We responded:
"Thank you for your feedback. I’m sorry to hear you’ve felt confused while working with our office, here at Nick Jones Agency—your experience is very important to us. We’ve reached out several times over the past year to schedule a policy review to go over your coverage, answer any questions, and make sure everything was correct, but it seems we weren’t able to connect. We would really appreciate the opportunity to speak with you directly so we can clear up any confusion and make sure you feel fully supported. Please feel free to call our office anytime—we’re here to help."
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Barb Thomas

November 21, 2025

5  out of  5
rating by Barb Thomas
"Working with the Nick Jones State Farm agency makes managing all types of insurance easy. They go above and beyond to help protect you and your assets! We love working with all the staff, especially Elsie! 💕"
We responded:
"Thanks Barb, we appreciate the 5 star review and are glad we could be of service and that Elsie was terrific. We always want to look out for your best interest. - Nick Jones - State Farm Insurance Agent"
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Davonda Dobyne

November 20, 2025

5  out of  5
rating by Davonda Dobyne
"Nick and team are awesome with working with me and meeting my needs. Update.... this has not changed they are the best!!!"
We responded:
""Thanks for the shoutout, Davonda! It’s an honor to receive your feedback. " Nick Jones - State Farm Insurance Agent"
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melissa I

November 20, 2025

5  out of  5
rating by melissa I
"I’ve always gotten excellent service from this State Farm office. Joy is professional, quick to respond, and truly goes out of her way to help. I really appreciate how easy she makes everything."
We responded:
"We truly appreciate your glowing feedback, Melissa! It’s always our goal to provide the best service possible, and knowing Joy hit the mark for you makes our day! - Nick Jones State Farm Insurance Agent"
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Tyler mann

November 18, 2025

5  out of  5
rating by Tyler mann
"Luke is very helpful and patient in directing me through my account. Always immediate to answer the phone and if he can't will call back asap. Very honest and upfront with any questions I have! And he never rushes off the phone, stays on the line and will walk you through any process until completion."
We responded:
"Thank you, Tyler for the positive review! We strive to provide excellent customer service and want to make sure you understand all your policies!- Nick Jones - State Farm Insurance Agent"
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Lidia Schahczinski

November 18, 2025

5  out of  5
rating by Lidia Schahczinski
"Joy is always so knowledgeable, professional and responsive. Just a breathe of fresh air. I love the office of Nick Jones State Farm, the staff is great. Highly recommended for your insurance needs!"
We responded:
"Thank you we appreciate your kind words. Joy and our entire team work hard to provide knowledgeable and responsive services and your response reflects on that! - Nick Jones State Farm Insurance Agent"
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Ghanesh Patel

November 17, 2025

5  out of  5
rating by Ghanesh Patel
"I can’t say enough great things about my State Farm agent, Nick John’s and Joy! She is truly exceptional. From the moment I first connected with her, she has been knowledgeable, patient, and incredibly supportive. Joy takes the time to explain every detail clearly and never makes me feel rushed or pressured. She goes above and beyond to make sure I have the right coverage for my needs, and she’s always quick to respond whenever I have questions or need help. Her professionalism, kindness, and genuine care make every interaction a positive one. If you’re looking for an agent who truly puts her clients first, look no further than Joy. She’s"
We responded:
"Thank you, Ghanesh! Your thoughtful review means the world to us. Joy is dedicated to making sure evert customer feels supported, informed and cared for. We appreciate you being a part of our family. - Nick Jones State Farm Insurance Agent"
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Kinga Keilman

November 17, 2025

5  out of  5
rating by Kinga Keilman
"State Farm agent team member, Luke Owen has been absolutely incredible to work with! He is knowledgeable, patient, and truly committed to helping you understand your options and find the best coverage. Luke explains everything clearly, never rushes, and always makes time to answer questions, making the whole process feel easy and stress-free. He is very responsive, professional, and genuinely cares about the people he serves. It’s rare to find someone this trustworthy and attentive. I would highly recommend him for all your insurance needs. Thank you, Luke, for your outstanding service. It has truly been a pleasure doing business with you! 😊"
We responded:
"We're thrilled to hear about your experience with Luke! He takes great pride in helping customers feel confident and stress free throughout the process. We are grateful for your trust. - Nick Jones State Farm Insurance Agent"
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Grazzia Leon

November 17, 2025

5  out of  5
rating by Grazzia Leon
"Keudys Manrique 100% recomendada! Gracias por la asesoria en la compra del seguro de mi carro .🚙"
We responded:
"¡Me alegra mucho que Keu haya podido ayudarte con tu seguro de auto! Bienvenido a la agencia. - Nick Jones State Farm Insurance Agent"
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Javier Osorio

November 17, 2025

5  out of  5
rating by Javier Osorio
"Keudys me ayudo y asesoro con la compra de mis pólizas de seguro, me explico todo, muy amable y atenta. Haciendo que el proceso sea mucho más fácil. Muy agradecido con la atención y servicio!!"
We responded:
"¡Gracias, Javier! Nos alegra que Keu haya podido ayudarte a entender tus pólizas de seguro de auto y hogar. Apreciamos que te tomes el tiempo para compartir tu experiencia. - Nick Jones, Agente de Seguros de State Farm"
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Esme Lucio

November 17, 2025

5  out of  5
rating by Esme Lucio
"Muy buen servicio, me explico con detalle y la atención al cliente es buena y cálida. Thank you Rosa"
We responded:
"¡Muchas gracias, Esme! Nos alegra que Rosa haya podido brindar explicaciones claras y un servicio amable. Queremos asegurarnos de que todos comprendan su cobertura. - Nick Jones, agente de seguros de State Farm"
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Alex Miller

November 14, 2025

5  out of  5
rating by Alex Miller
"Sam was nothing but helpful in signing up for a new automotive policy. Straight to the point with exceptional customer service!!"
We responded:
"Thanks, Alex! Sam listens to you needs and gets it done! We appreciate you. - Nick Jones - State Farm Insurance Agent"
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Nineveh Odishoo

November 14, 2025

5  out of  5
rating by Nineveh Odishoo
"In less than 15 mins Sam updated my auto policy and made sure he gave me the best deal with what I needed. He was patient and pleasant and it went seamlessly. I SO appreciate that and makes me want to continue being a loyal customer because I know they're looking out for me and I'll be taken care of. Especially considering I hate dealing with this type of stuff too, Sam made it pleasant. 10/10!"
We responded:
"Thank you so much for the awesome review, Nineveh! We're thrilled Sam updated your auto insurance seamlessly and that you feel you were well taken care of by our team. - Nick Jones - State Farm Insurance"