Reviews
State Farm® Agent Nick Jones
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Kim Prasopoulos
October 16, 2026
"Luke was a pleasure to with and answered all
of my questions so fast, i will be switching over other policies to State Farm."
Sunshyne 71
October 13, 2026
"Prompt and convenient service! Signing up was VERY easy and more importantly AFFORDABLE!"
We responded:
"Thank you for the 5-star review! We're so glad Nick Jones State Farm in Arlington Heights, IL, made getting insurance quick, easy, and affordable! We appreciate your trust and look forward to serving you! - Nick Jones State Farm Agent"
Vincent Martinez
October 12, 2026
"Talked to one of their agents because I was unhappy with my current monthly payment of $600/ month. Ended up cutting a quarter of my bill off after just one phone call with them. Would highly recommend."
We responded:
"Thank you so much for the wonderful 5-star review and recommendation! We're thrilled our team at Nick Jones State Farm in Arlington Heights, IL, was able to help you save on your monthly insurance costs with just one phone call! Helping our customers find affordable auto insurance while making sure they have the right coverage is what we're all about. We truly appreciate your trust and look forward to being here whenever you need us! - Nick Jones State Farm Agent"
Daniel Kim
October 9, 2026
"I love Nick. He's truly the man. Always gives me the quote, very fast, and reliable. Definitely a man of integrity!"
We responded:
"Daniel, thank you so much for the amazing review! We couldn't agree more—Nick takes pride in providing fast, reliable service and honest guidance to every customer. At Nick Jones State Farm Insurance in Arlington Heights, IL, we're committed to making insurance quotes quick, easy, and stress-free while helping our customers find the right coverage. We truly appreciate your trust, loyalty, and kind words. Thank you for being part of our State Farm family! - Nick Jones State Farm Agent"
Eric Rakunas
October 7, 2026
""Nick and his team at State Farm are fantastic. Quick, friendly, and they made switching and saving on coverage painless. Always responsive when I have questions. Highly recommend!""
We responded:
"Thank you for the great review and recommendation, Eric! We’re so glad Nick Jones State Farm made switching and saving on insurance easy. Our Arlington Heights, IL team is always here to help with auto, home, life insurance and more. We appreciate you choosing Nick Jones State Farm for your insurance needs! - Nick Jones State Farm Agent"
T Williams
September 30, 2026
"Exceptional customer service from Luke. This agency has top notch people taking very good care of my multiple policies. Highly recommend them."
We responded:
"Thank you so much for the 5-star rating, Tami! We always want you to understand your auto and home insurance needs and what is best for you while having top notch service. - Nick Jones - State Farm Insurance Arlington Heights"
Louis Skibicki
September 30, 2026
"Luke Owen was great - super helpful and knowledgeable. Would recommend"
We responded:
"Thank you for the great review and recommendation! We’re so glad Luke provided knowledgeable and helpful service. At Nick Jones State Farm in Arlington Heights, IL, we love helping our neighbors find the right auto insurance, home insurance, renters' insurance, and life insurance coverage. We appreciate you trusting our local State Farm team with your insurance needs! - Nick Jones State Farm Agent"
VIncent Arias
September 28, 2026
"Joy was able to help work with me to bring my cost down on my car insurance. I appreciated her attentiveness"
We responded:
"Thank you for the great review! We’re thrilled Joy was able to help lower your car insurance costs and provide attentive, personalized service. At Nick Jones State Farm Insurance Agency in Arlington Heights, IL, we’re always looking for ways to help our customers save on auto insurance while getting the coverage they need. We appreciate your trust in our local State Farm team! - Nick Jones State Farm Agent"
JUVEL HERNANDEZ MEDINA
September 15, 2026
"Rosa siempre me ayuda con todas mis preguntas, muy buen agente"
We responded:
"¡Muchas gracias por sus 5 estrellas! ⭐ Nos alegra saber que Rosa siempre le brinda un excelente servicio. En nuestra oficina de State Farm en Arlington Heights, IL, estamos aquí para ayudar con seguro de auto, casa y vida, siempre respondiendo sus preguntas y buscando la mejor protección para usted y su familia. ¡Gracias por confiar en Rosa y en nuestro equipo! - Nick Jones, Agente de State Farm"
Krissy McMahon
September 14, 2026
"Luke was very helpful! Super knowledgeable"
We responded:
"Krissy, thank for your review. We're happy Joy could help, and we're always here whenever you need us! - Nick Jones - State Farm Insurance Agent"
Candace Machein
September 11, 2026
"Rosa was tremendously knowledgeable about State Farm procedures and product. Kind, thoughtful and helpful."
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear Rosa was knowledgeable, kind, and helpful. Our team at Nick Jones State Farm is proud to help our Arlington Heights, IL community with their insurance needs and provide the personal service our customers deserve. We truly appreciate you choosing our State Farm agency! - Nick Jones State Farm Agent"
Phil Hemmer
September 9, 2026
"I called this morning to add a new vehicle to my auto policy. Joy was very helpful in the process and also had ideas that improved my coverages. I truly appreciate her proactive approach to improving my auto policy."
We responded:
"Thank you for the great review! We’re glad Joy made adding your new vehicle easy while helping improve your auto insurance coverage. At Nick Jones State Farm in Arlington Heights, IL, we’re proud to provide personalized auto insurance and proactive service to help our customers stay properly protected. We appreciate you choosing our local State Farm team! - Nick Jones State Farm Agent"
Jill Struck
September 5, 2026
"Rosa was amazing! Explained everything and walked me through the process. She made it so simple and enjoyable. 10 out of 10!"
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear Rosa made your insurance experience simple, enjoyable, and easy to understand. Our team at Nick Jones State Farm in Arlington Heights, IL is committed to providing friendly, personalized service and helping our customers feel confident about their coverage. We truly appreciate the 10/10 recommendation and your trust in our State Farm team! - Nick Jones State Farm Agent"
Sandra Chavez
September 3, 2026
"I don’t know where to begin, this is one of the nicest guys I’ve ever dealt with. He listens, explains everything in a concise and understandable manner, polite, very detailed and makes sure you understand everything he’s explaining to you. Besides that he got me the best rates for insurance and believe me I’ve been shopping around a lot. Kudos to Luke for helping me out!"
We responded:
"Thank you so much for the amazing review! We’re thrilled to hear that Luke took the time to listen, explain your coverage clearly, and help you find the right insurance at a great rate. We truly believe insurance should be easy to understand and personalized to your needs. Luke and our entire State Farm team appreciate your trust and are always here to help with your auto, home, life insurance, and financial service needs. Thank you for choosing our local State Farm agency in Arlington Heights, IL! ⭐️ - Nick Jones State Farm "
Brennan Meyer
September 2, 2026
"Nick Jones and his team are great! They are knowledgeable and help make sure the right coverage is in place. They helped me go through my previous policy and correct some extremely high deductibles. Chuck is very friendly and has helped answer many policy questions. Sam has helped me navigate a stressful uninsured claim where another driver canceled their policy and hit my car. He helped give me peace of mind and asked to make sure I was ok, stating “we are here to help in these times, what can we do to help relieve some of the stress for you.” Jake, yes they have a JAKE FROM STATE FARM! Jake helped navigate life insurance and answered the what ifs for me."
We responded:
"Thank you for the incredible review! We’re proud to be a trusted State Farm insurance agency in Arlington Heights, IL, helping our customers with auto insurance, life insurance, coverage reviews, and claims support. We’re thrilled Chuck, Sam, Jake, and the Nick Jones State Farm team made such a difference—especially when you needed us most. And yes, we really do have a Jake from State Farm! 😊
Thank you for choosing Nick Jones State Farm for your insurance needs in Arlington Heights and the surrounding communities! - 🏡🚗⭐ - Nick Jones State Farm"
Jay Jay
August 26, 2026
"Thank you because it was quick and easy. I was able to save some money going to state farm for my car insurance. Would recommend!"
We responded:
"Thank you for the kind review! We strive to provide excellent customer service and I am glad our team is able to exceed your expectations as well as saving you some money on your auto insurance. We look forward to many more years!- Nick Jones - State Farm Insurance Agent"
Paulina Vazquez
August 20, 2026
"Rosa is always very helpful and makes everything easy! She’s responsive, answers all of my questions, and always helps me get exactly what I need. I really appreciate her great customer service and highly recommend her!"
We responded:
"Thank you so much for the kind words! We’re so glad Rosa makes your insurance experience easy and is always there to answer your questions for your insurance. At Nick Jones State Farm in Arlington Heights, IL, providing friendly, responsive, and personalized service is what we’re all about. We truly appreciate your recommendation and love serving our Arlington Heights community! ❤️"
James Crook
August 17, 2026
"Great experience!!! Knowledgeable, pleasant, professional, and a great price! Who could ask for more??"
We responded:
"Great experience—thank you! We’re so happy we could help with your State Farm insurance needs. Our team works hard to be professional, friendly, and transparent on pricing. We appreciate your business and your review! - Nick Jones State Farm Arlington Heights"
Nicholas Antes
August 14, 2026
"Worked with Luke. Made the process of setting up my insurance quick with a very good rate compared to other companies."
We responded:
"We truly appreciate your glowing feedback, Nicholas! It’s always our goal to provide the best service possible as well as the auto and homeowner's insurance plan, and knowing Luke hit the mark for you makes our day! - Nick Jones State Farm Insurance Agent"
John O'Connor
August 10, 2026
"Luke is quick and efficient, easy to get insurance set up for cars and boats at the most affordable price! I appreciate all his help and responsiveness!"
We responded:
"We really appreciate your review! If you’re searching for affordable car and boat insurance, we’re glad Luke was able to help you get set up quickly and efficiently. Thanks for noticing his responsiveness and support throughout the process—our team is grateful you chose us for your insurance coverage! - Nick Jones State Farm Insurance Agency"
Henderson Azank
August 5, 2026
"Rosa is the best, always trying to find us the best solution. We always had a great experience with you guys!!"
We responded:
"Hi! We’re grateful you took the time to leave this review. Hearing that Rosa is “the best” and that you’ve consistently had great experiences with us means a lot. Thanks for trusting our team—we look forward to serving you again here in Arlington Heights! - Nick Jones State Farm Insurance Agency"
Kari Hart
August 4, 2026
"Rosa Valadez really helped our family get the best price. It took a while but she really worked hard for us."
We responded:
"Thank you Kari, customer service is #1 at our office. We like happy customers! We will let Rosa know. - Nick Jones - State Farm Insurance Agent"
Kathleen Zacarias
August 3, 2026
"Joy was amazing assisting me make changes to my policy after dealing with a domestic violence incident. She was kind,understanding and helpful."
We responded:
"Kathleen, thank you so much for your thoughtful review. So sorry you have to go through this. It was truly our pleasure to help you with your policy changes and make the process as smooth as possible. We appreciate you trusting our State Farm team with your auto and home insurance needs and personal protection. If you ever have questions about your coverage or need assistance in the future, we’re always here to help. Thank you again for your kind words and for choosing Nick Jones State Farm in Arlington Heights!"
Annie Ordaz
July 31, 2026
"Switching my auto and home insurance to this agency was so easy. We also got life insurance and renters insurance added. Luke was very kind, answered all my questions, and found me a much better rate than my old provider! Nick is also a great agent. They went above and beyond just to make sure we were pleased with the insurance we were getting.
Highly recommend."
We responded:
"We appreciate your review, Annie. We are so happy that you had such a wonderful experience with Luke and State Farm Agent Nick Jones’s Team here in Arlington Heights regarding your life and renter's insurance! - Nick Jones State Farm Insurance"
SMIT PATEL
July 31, 2026
"Just connected with Luke Owen. Nice customer service."
We responded:
"Thanks so much for the fantastic rating, Smit! We are so glad you had a positive experience with us here on State Farm Agent Nick Jones’s Team. If there is anything we can do for you in the future, just give us a shout! - Nick Jones State Farm Insurance Agency"