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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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RobNLiv Lodding

June 27, 2024

5  out of  5 rating by RobNLiv Lodding
"Got me my insurance cards after hours super helpful. The office is always prompt with issues and always feel taken care off. Best insurance agent by far highly recommend."
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Dk Kd

February 20, 2024

1  out of  5 rating by Dk Kd
"Don't refinance cars here! Scammers!"
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Robert Sujak

February 14, 2024

5  out of  5 rating by Robert Sujak
"Nicks and his staff are awesome. Super friendly and knowledgeable. Everything you are looking for with an office to take care of all your insurance needs."
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V_ Tsikos

December 6, 2023

5  out of  5 rating by V_ Tsikos
"Very friendly environment. Chuck is always helpful"
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Nancy Horn

November 17, 2023

5  out of  5 rating by Nancy Horn
"I love Nick Jones Agency!!!"
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Robert Rush

August 3, 2023

1  out of  5 rating by Robert Rush
"State farm wouldn't give me flood insurance, then when my house flooded they bullied and intimidated me constantly to close the claim. Supposedly state farm is one of the worst companies to deal with when addressing water related issues. So if you like paying for insurance for decades. Then when you finally need the safety net that is insurance. State farm will not be there. They will put it on you, read your policy to you, pressure you repeatedly to close your claim, tell you if it's denied it will look bad on you! State farm is definitely there for that. Record profits, plenty of money for commercials. When they need to payout you're on your own! Be warned, be smart."
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Karen Verran

July 14, 2023

5  out of  5 rating by Karen Verran
"Elsie is the best. She is friendly and professional. Our entire family had a very positive experience with Nick Jone's office. However, Elsie went above and beyond to help our family. Thanks to the great staff."
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Youling Sun

July 5, 2023

5  out of  5 rating by Youling Sun
"It was a great experience with an agent to whom I could talk and hear from a real human voice and discuss personally with me about the claim on my BMW X5. I was having a lot of problems navigating on the website and couldn't get the claim done properly. When I call my local agent at Nick Jones office, they not only explained the claim procedure in simple language and put me at ease, but also quickly resolved the issue and covered additional cost of repair at the shop of my choice. Now my BMW X5 is fixed and beautiful again. Thank you, Nick Jones, and your team!"
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William Oberkramer

June 16, 2023

5  out of  5 rating by William Oberkramer
"I have been working with the Jones Agency for over 10 years. They have always provided the highest levels of customer service. They go over the top to find the best solution to my insurance needs."
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Marcelino Pantoja

June 3, 2023

1  out of  5 rating by Marcelino Pantoja
"It seems that most people are happy with Nick Jones agency and that is Great. I just wanted to voice my experience . I was asked to lie about my weight and previous years of smoking when trying to get life insurance from Rosa his top person in his office. They are very nice people but. She asked my weight, I said "the last time I checked I was 340LBS". She asked my height then told me the average weight for my height was 190lbs. She told me to tell the underwriter that I am 190lbs and I have never smoked. Mind you I told that it had been 5-6 years since I last smoked. The thoughts that came to my mind where, what happens if I die? No payout? Will my family will get nothing? Will they think dad lied to save a few bucks. For some this may work. Just sharing my story."
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Sandy Maggio

May 24, 2023

5  out of  5 rating by Sandy Maggio
"Our recent experience with water/sewage in our crawl space was not a pleasant one, but Nick Jones and his staff were very patient and helped us through this ordeal...Nick has been our State Farm agent for many decades and he has handled all of our different situations over the years very professionally and efficiently...I don't know what we would do without him and his staff! Thank you for all you've done for us!"
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david mcconnell

May 23, 2023

5  out of  5 rating by david mcconnell
"How many business people would you put on a short list for going above & beyond in their service? I'm guessing it's a pretty short list. Well, Nick Jones and his State Farm agency are on mine. A few years ago I needed some good insurance and I found it with Nick and SF for an excellent price. The insurance has been a lifesaver for flat tires, emergency road, a few busted tail lights, etc. But on a number of occasions Nick, himself, has been a lifesaver for advice on financial matters (that I didn't pay for) that went way beyond the insurance he sold me. My current financial stability today, in many ways, comes from numerous phone calls he took providing wise counsel free of charge. Of course, my inflated ego tells me I'm special and that I'm worth it and deserve it . . . but I suspect he does this for all his clients. He remains my agent, advisor, and friend."
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emmanuel Oshodi glover

April 28, 2023

5  out of  5 rating by emmanuel Oshodi glover
"I would recommend Nick Jones - State Farm Insurance, since I started using him, his being so helpful with my mortgage amd auto-insurance. He his always ready to listen, anytime you call him his always ready to help."
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Henry Majsterek

April 28, 2023

5  out of  5 rating by Henry Majsterek
"Wonderful folks to deal. Willing to step in to do the right thing regardless of what the rules say. Always there when you need them. Elsie is just the best! Nick as well, no hesitation in rolling up his sleeves and getting into the heart of a matter. Great team effort."
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Edward Liszka

April 21, 2023

5  out of  5 rating by Edward Liszka
"I find the personal service and information I get from the Nick Jones Agency to be outstanding and the main reason that I continue with them and State Farm Insurance. I really believe they are working in my best interest to provide me with the coverage and information I want and need. Truly outstanding! EJL"
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ellen brown

April 21, 2023

5  out of  5 rating by ellen brown
"Understanding and a listen to my needs"
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Salva Calda

April 19, 2023

5  out of  5 rating by Salva Calda
"Nick and the whole AH office have been most helpful and understanding during the whole process of getting my SUV fixed due to vandalism, rear end while parked and damage to my rental. Although it has been a bad year car wise they patiently provided great service and support. I travel often and find myself in different city and airports due to my job and I can’t imagine going elsewhere for my coverage! AC ⭐️ ⭐️ ⭐️ ⭐️ ⭐️"
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Cecilia Romero

March 10, 2023

5  out of  5 rating by Cecilia Romero
"Rosa and everyone in the office were very kind and welcoming. The information on the policies were very good and I hope we start and keep a good honest relationship. Thank you!"
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Judy Rumowski

March 7, 2023

5  out of  5 rating by Judy Rumowski
"Pleasant, no pressure experience on review of policies. Thanks Nick. It was a good visit updating our coverage."
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Daniel Kauff

March 2, 2023

5  out of  5 rating by Daniel Kauff
"Very responsive and transparent with quotes. Fully answered all my questions."
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Jane Enis

March 1, 2023

5  out of  5 rating by Jane Enis
"Nick and his capable staff have taken care of me and my families insurance needs for the last 11 years. Nick has always been available to help us navigate questions and difficult life circumstances whenever they arise. I highly recommend his agency and State Farm."
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Angel Frakov

February 23, 2023

5  out of  5 rating by Angel Frakov
"I am using state farm for the past 5 years. Always there when you need them. Very happy with their service and Chuck is super helpful every time i need assistance with something and explaining all the important details"
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Jennifer Licato

February 22, 2023

5  out of  5 rating by Jennifer Licato
"When they say “Like a good neighbor, State Farm is there,” they aren’t kidding! Nick Jones is not only my insurance agent, he’s also my ACTUAL neighbor, and he’s the best there is. My household was among many who couldn’t find toilet paper during the COVID-19 quarantine. Word of this made its way to Nick, and he delivered a supply to our front porch! Always looking out for his clients and neighbors! As we work to save funds wherever possible with our kids nearing college age, Nick has also made it a point to help us with our personal price plan. As clients, we have called Nick in an emergency and he has come straight over to personally lend a hand in any way possible. He truly considers his clients family, and we can’t imagine using anyone else for our insurance needs."
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February 21, 2023

5  out of  5 rating by Jen
"It’s been great working with Nick Jones State Farm Agency. They’ve always been friendly and helpful. They were great to work with when our basement flooded a few years ago. They were quick to help and offer a company to do it. I appreciate reminders when I have forgotten a payment. Great company. Highly recommend."
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Tonia Burgess

February 21, 2023

5  out of  5 rating by Tonia Burgess
"Nick and his whole team are so easy to work with! Would recommend them to everyone!"