State Farm® Insurance Agent Nick Jones

"Keudy did a great job accomodating my needs and made this a great experience!"

"Keu is really kind and professional, she is really patient and dedicated time explaining, answering all our questions and giving us alternatives. Very good service. Many thanks."

"I liked my old agent so much better, very confused when dealing with this new agent"

"Working with the Nick Jones State Farm agency makes managing all types of insurance easy. They go above and beyond to help protect you and your assets! We love working with all the staff, especially Elsie! 💕"

"Nick and team are awesome with working with me and meeting my needs. Update.... this has not changed they are the best!!!"

"I’ve always gotten excellent service from this State Farm office. Joy is professional, quick to respond, and truly goes out of her way to help. I really appreciate how easy she makes everything."

"Luke is very helpful and patient in directing me through my account. Always immediate to answer the phone and if he can't will call back asap. Very honest and upfront with any questions I have! And he never rushes off the phone, stays on the line and will walk you through any process until completion."

"Joy is always so knowledgeable, professional and responsive. Just a breathe of fresh air. I love the office of Nick Jones State Farm, the staff is great. Highly recommended for your insurance needs!"

"I can’t say enough great things about my State Farm agent, Nick John’s and Joy! She is truly exceptional. From the moment I first connected with her, she has been knowledgeable, patient, and incredibly supportive. Joy takes the time to explain every detail clearly and never makes me feel rushed or pressured. She goes above and beyond to make sure I have the right coverage for my needs, and she’s always quick to respond whenever I have questions or need help. Her professionalism, kindness, and genuine care make every interaction a positive one. If you’re looking for an agent who truly puts her clients first, look no further than Joy. She’s"

"State Farm agent team member, Luke Owen has been absolutely incredible to work with! He is knowledgeable, patient, and truly committed to helping you understand your options and find the best coverage. Luke explains everything clearly, never rushes, and always makes time to answer questions, making the whole process feel easy and stress-free. He is very responsive, professional, and genuinely cares about the people he serves. It’s rare to find someone this trustworthy and attentive. I would highly recommend him for all your insurance needs. Thank you, Luke, for your outstanding service. It has truly been a pleasure doing business with you! 😊"

"Keudys Manrique 100% recomendada! Gracias por la asesoria en la compra del seguro de mi carro .🚙"

"Keudys me ayudo y asesoro con la compra de mis pólizas de seguro, me explico todo, muy amable y atenta. Haciendo que el proceso sea mucho más fácil. Muy agradecido con la atención y servicio!!"

"Muy buen servicio, me explico con detalle y la atención al cliente es buena y cálida. Thank you Rosa"

"Sam was nothing but helpful in signing up for a new automotive policy. Straight to the point with exceptional customer service!!"

"In less than 15 mins Sam updated my auto policy and made sure he gave me the best deal with what I needed. He was patient and pleasant and it went seamlessly. I SO appreciate that and makes me want to continue being a loyal customer because I know they're looking out for me and I'll be taken care of. Especially considering I hate dealing with this type of stuff too, Sam made it pleasant. 10/10!"

"I had a really great experience with State Farm at this branch. They just moved to a nice new and convenient location in downtown Arlington Heights. The office staff were very friendly and welcoming, especially as I came in without an appointment. They were able to connect me with Luke who was especially welcoming, knowledgable, and communicative throughout. Shopping for insurance is not an exciting experience, but Luke made it more than manageable and broke things down as needed. His communication and customer service has been top notch. Coming from "one of the other guys" I would have to sit through a minimum of 15 minutes of automated responses just to speak with a real human. Having a point of contact with State Farm has made this a breeze. I highly recommend the Nick Jones branch."

"Absolutely the best support and customer service. Rosa is very responsive and a pleasure to deal with."

"Joy is so helpful and always does her best to get the best rates possible. she has been on top of helping me lower cost on all my coverages, including car"

"Nick Jones Agency is wonderful. The agency keep me up to date on any rate changes or better ways to protect my home and autos by finding the best personal price plan! Joy is always there in a pinch if you have questions or need new insurance cards. I highly recommend Nick Jones State Farm Insurance Agency!"

"I love State Farm Insurance, I’ve been with them for 2 years now and just added auto insurance with them too! Nick Jones was great, I highly suggest him as an agent if you’re looking into State Farm! He is efficient and responds fast and straight to the point!"

"I have insured with Nick Jones Agency for over 9 years. Great service, loyal employees who treat you like family members. Special thanks to Rosa Valadez for always being kind and supportive!"

"Keudys was superb! She helped me find the best auto coverage within my price range. She really listened to what I was looking for and delivered exactly what I needed. I highly recommend Jones Insurance and Financial Services — and especially Keudys — for anyone looking for great service and value!"

"Great customer service and friendly staff. Answers all my questions. Elsie is fabulous and helpful. Rosa was very patient and willing to help find savings"

"I had an absolutely wonderful experience getting my insurance policy sorted out with Keu and Rosa. Keu was incredibly patient as she helped me navigate the process of being added to my wife's policy, and thanks to her efforts, my overall premium was lowered significantly. She took the time to go through everything with both of us, making sure we understood every detail. Rosa was equally helpful and truly exceptional. She walked us through the life insurance policy options they offer in a very detailed manner, answering all of our questions completely. Both Keu and Rosa were very friendly, demonstrated incredible patience, and were thorough with everything they presented. It was clear they prioritize customer understanding and satisfaction. I highly recommend both of them for any insurance needs!"

"Rosa and everyone in the office were very kind and welcoming. The information on the policies were very good and I hope we start and keep a good honest relationship. Thank you!"