State Farm® Insurance Agent Nick Jones

Elsie has been working for our agency since we opened in 2010 in our customer service department. Elsie has headed up thousands of claims in both Fire & Auto and has a wealth of knowledge of all the endorsements that can be added for coverage. She is very happily single and has no kids or pets, just a small jungle (her plants)! Next to our agency, her favorite place in the world is out in the woods. We are very privileged to have Elsie as part of the Jones Agency.

Joy has been helping people find insurance here for almost four years. She graduated from National Louis University and started a family here in Arlington Heights. Joy has been helping people find the right insurance here since 2017. She enjoys traveling, sports, hiking and spending time with her husband, and children.

Hola! Rosa has been with our agency for over 11 years. She is fluent in English and Spanish. Her goal is to protect her customers personal policies, commercial properties and most importantly their families. "I understand not everyone has the same needs and I will always have YOUR interest in mind." - Rosa

Chuck has been a part of our team since 2010. He spends a tremendous amount of time within our business division. When it comes to Auto, Life, Health or Home and Rental Insurance Chuck is very knowledgeable. Chuck recently got remarried in 2021 to an amazing woman and has 6 kids and 4 grandchildren. In his free time he is a Pastor at a local church.

Lori has worked for State Farm since 1994 and really enjoys working with customers on protecting their personal property, like their home, autos, rental dwellings, motorcycles, boats, jewelry, etc. The thing she loves to do most is to prepare and make sure our customers have their most important asset protected, which is their lives and their income, through State Farm life insurance. Lori lost her husband when he was just 42 years old and her kids were age 7 and 9 and they did not have enough life insurance, nor did they understand how life insurance through his employer (or any employer) worked and was not sufficient. She always hope when she hangs up the phone with a customer that they feel they received the better experience possible and really understand their coverage’s or have answered their questions.